Pep Boys Review
Based on online research and 70 Pep Boys reviews, Pep Boys' overall score is 4.1 out of 5 stars. Pep Boys' review score is based on Pep Boys' customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The Pep Boys review table below incorporates summarizes 70 Pep Boys ratings on 10 features. You can also compare Pep Boys against popular alternatives like RockAuto, Advance Auto Parts and Safelite. Or you can view the top 50 brands in similar categories, such as automotive brands and auto replacement part stores.
Brand popularity
eCommerce rating
Payment options
Shipping & returns policies
Coupons & discounts
Customer-specific discounts
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Company values, ethics & policies
Customer service & brand
Privacy policy & data security
Loyalty, rewards & partnership programs
Seasonal sales & events
Pep Boys Review: Pep Boys Pros & Cons
Pep Boys (pepboys.com) is an extremely popular auto replacement part store which competes against other auto replacement part stores like RockAuto, Advance Auto Parts, Safelite, AutoZone and WeatherTech. Based on our in-depth Pep Boys review, when compared to its competitors, Pep Boys is a mid-range performing brand within its category. Read the full Pepboys.com review below for more details.
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Knoji has 70 Pep Boys reviews and ratings as of June 5, 2026. Knoji editors and the Knoji shopper community have reviewed Pep Boys and compared it against 2,221 top auto replacement parts brands, reviewing Pep Boys based on product and store features. Knoji reviews and ranks Pepboys.com and other auto replacement part stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 70 Pep Boys reviews, Pep Boys earns an overall score of 4.1 out of 5.0 points. Pep Boys offers 10 total features. Pep Boys' review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.
